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PRODID:-//GiftTool//Calendar MIMEDIR//EN
VERSION:2.0
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BEGIN:VEVENT
DTSTAMP:20230711T050000Z
DTSTART:20230711T050000Z
DTEND:20230727T045900Z
LOCATION;ENCODING=QUOTED-PRINTABLE:1000 WAVERLEY STREET, WINNIPEG, MB
UID:Bruce@mcca.mb.ca
DESCRIPTION;ENCODING=QUOTED-PRINTABLE:  MCCA Leadership Bootcamp=0D=0A=0D=0ABecause, we are here to help.=0D=0A=0D=0AOver 36,000+ people work in customer service=0D=0A  operations in Manitoba, either in front line positions or as part of a=0D=0A  back-office support team.=0D=0A=0D=0AWith an estimated 80% of people now working from home, it is more=0D=0A  important than ever to focus on the wellbeing and resilience of staff.=0D=0A=0D=0AMCCA Leadership Bootcamp is a program designed to support both=0D=0A  front-line and back office teams during today's challenging times.=0D=0A=0D=0ATopics include:=0D=0A=0D=0A  =0D=0A    Creating your employee recovery plan for a new BAU=0D=0A    Motivating and engaging remote teams=0D=0A    Dealing with irate and challenging customers=0D=0A    Practicalities, pitfalls and opportunities of remote working=0D=0A    Build mental resilience to thrive right now=0D=0A    Maintain wellbeing while working during a time of change and uncertainty=0D=0A    Identify your leadership purpose to enable you and your team to thrive=0D=0A    Gratitude and values-based goalsetting=0D=0A  =0D=0A  =0D=0A=0D=0A    Dates: July 11, 18, 25=0D=0A  =0D=0A  =0D=0ATime for all sessions: 9:00 am to 3:00 pm =0D=0A in-class delivery at=0D=0A    1000 Waverley Street=0D=0A  =0D=0A=0D=0A    Registration Fees:=0D=0A  =0D=0A  =0D=0AMembers: $650=0D=0A  =0D=0ANon-Members: $950=0D=0A=0D=0A
SUMMARY:Leadership Bootcamp Intake 1
PRIORITY:3
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