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Leadership Bootcamp Intake 1
 Description

MCCA Leadership Bootcamp

Because, we are here to help.

Over 36,000+ people work in customer service operations in Manitoba, either in front line positions or as part of a back-office support team.

With an estimated 80% of people now working from home, it is more important than ever to focus on the wellbeing and resilience of staff.

MCCA Leadership Bootcamp is a program designed to support both front-line and back office teams during today's challenging times.

Topics include:

  • Creating your employee recovery plan for a new BAU
  • Motivating and engaging remote teams
  • Dealing with irate and challenging customers
  • Practicalities, pitfalls and opportunities of remote working
  • Build mental resilience to thrive right now
  • Maintain wellbeing while working during a time of change and uncertainty
  • Identify your leadership purpose to enable you and your team to thrive
  • Gratitude and values-based goalsetting

Dates: July 11, 18, 25

Time for all sessions: 9:00 am to 3:00 pm | in-class delivery at 1000 Waverley Street

Registration Fees:

Members: $650

Non-Members: $950
 Details
Date & Time: Jul 11, 2023 12:00 AM to
Jul 26, 2023 11:59 PM
[America/Winnipeg UTC -6]
 
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Location: 1000 Waverley Street
1000 WAVERLEY STREET
WINNIPEG MB
Canada
R3T0P3
 
Get Driving Directions
Registration Closes: Jul 10, 2023 11:59 PM

Event Coordinator:
Bruce Rose
Bruce@mcca.mb.ca
2049756468
 Registration Fees View Waiver
Member Price
CAD 		Spaces
Remaining
Member  
   
 $650.00
 Yes
 
Future Member Price
CAD 		Spaces
Remaining
Future Member  
   
 $950.00
 Yes
 

Registration is now closed.


 

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