Events

Manitoba Customer Contact presents leadHERship 2024 - October 22, 2024

People become leaders by internalizing a leadership identity and developing a sense of purpose. A person asserts leadership by taking purposeful action—such as convening a meeting to revive a dormant project.

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As a person’s leadership capabilities grow and opportunities to demonstrate them expand, high-profile, challenging assignments and other organizational endorsements become more likely. Such affirmation gives the person the fortitude to step outside a comfort zone and experiment with unfamiliar behaviors and new ways of exercising leadership.

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Effective leaders develop a sense of purpose by pursuing goals that align with their personal values and advance the collective good. This allows them to look beyond the status quo to what is possible and gives them a compelling reason to take action despite personal fears and insecurities. Such leaders are seen as authentic and trustworthy because they are willing to take risks in the service of shared goals. By connecting others to a larger purpose, they inspire commitment, boost resolve, and help colleagues find deeper meaning in their work.

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We are thrilled to have several guest speakers joining us for WIL 2024 that will build on our strategic goal to strengthen alliances with our indigenous and new immigrant communities: promoting our Industry as a viable career choice. These valuable communities contribute diversity, language skills and innovation for a successful future.

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Join us on October 22, 2024, as we celebrate Women RISING!

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Three actions we suggest supporting women’s access to leadership positions are:

(1) Educate women and men about gender bias,

(2) Create safe “identity workspaces” to support transitions to bigger roles, and

(3) Anchor women’s development efforts in a sense of leadership purpose rather than in how women are perceived.

These actions will give women insight into themselves and their organizations, enabling them to more effectively chart a course to leadership.