Events

Industry Round Table (IRT)

 

Join us for a morning of food and discussion on Industry specific trends. 

 

Tickets:

 

Members - complimentary

Future members - $99.00

 

Afternoon lunch to be served.

 

MCCA members unite annually to discuss topics and trends that shape the MB customer contact industry. Board members facilitate group discussions while designated note takers capture the main idea of the discussions for future use.

 

What we will do - 

 

Welcome Messages

Guest Speaker presentation

Group discussion topics - Attendess will be divided into small working groups to discuss successes and challenges in their respective workplaces. 

Presentation of discussion topics and ideas

Q & A

Lunch

 

2024 Discussion Topics:

Demystify AI - embrace instead of fear

Customer Expectations - setting the standard for success

 

December 12, 2024

9:00 am to 1:00 pm

100 Innovation Drive | University of Manitoba Smartpark | R3T 6A8

 

For general inquiries contact events@mcca.mb.ca.