Events
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| WIL 2026 - November 2 to 6 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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WIL 2026November 2 to 6
Were you aware that many highly successful women leaders often navigate their careers and lives by adopting these four keys to success:
These four themes are integral to their career choices and leadership approaches. Together, they present a richer, more intricate portrayal of successful women and provide chances for reflection and insight for those on their leadership paths.
1. Agency What do we mean by agency? “Agency” refers to intentional actions taken toward achieving a desired goal. Agency is about taking control of your career, being your own pilot, and feeling as if you’re shaping your job, your leadership style, and your life.
2. Authenticity Authenticity is being genuine and being yourself. As the lines between work and home life continue to blur, it’s more important than ever before for women to resist the urge to comply with policies, expectations, practices, and environments that are in opposition to their needs as leaders.
3. Connection Connection involves a focus on relationships. A desire for closer friendships and family ties drove many of the goals, choices, and decisions of the women in our study. Even the busiest executives invest in connections, both personally and professionally.
4. Wholeness Wholeness represents the desire to seek roles beyond work or to unite different life roles into an integrated whole. During these uncertain times, wholeness can sound especially daunting for women who already feel overburdened and/or under-supported at work and home.
MCCA is hosting a week of sharing experiences with some of our leading Call Centre executives and trainers. Each session will highlight their individual journeys as industry leaders!
Join us to learn, collaborate and create! All sessions will take place from 12 noon to 1 pm throughout the week.
EVENT SCHEDULE Nov 2 - 12 noon Leadership Bias Calls to Action: Focusing on inclusion, identifying bias and understanding where to take action to prevent it. Speaker: Jennifer Montebruno, Modeleadership
Nov 3 - 12 noon Networking and Mentorship: The importance of building a strong professional network and seeking mentorship for career development. Speaker: Betty Rose-Commu, Senior Director, BFS, ACDI and Winnipeg Center Director at RBC
Nov 4 – 12 noon Leadership Styles: Exploring different leadership styles and identifying which resonate most with individual values and goals. Speaker: Deb Kocen, Vice President Client Success - Skybridge Americas
Nov 5 – 12 noon Accountability to Self and Others: Courageous Conversations as Leaders: In this session we will look at addressing what matters in the workplace. Accountability to self and others gives us the opportunity to look at situations without defensiveness, blame, or unnecessary conflict. We will explore accountability vs blame, the difference between "who is at fault" and "what needs to happen" and the cost of avoiding situations. Speaker: Kerry Mealey Holmes, MCCA Corporate Trainer
Nov 6 - 12 noon Balancing Work, Life and Leadership: 4 step process for checking in with ourselves and how to build balance. Speaker: Jennifer Montebruno, Modeleadership |
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| Registration Fees | View Waiver | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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