Managing the Employee Experience

Managing the Customer Experience

Where Empowerment and Engagement Meet


Dates:   January 14, 21 & 28, 2021

February 11, 18 & 25, 2021

Time:  9:00 AM - 12:00 PM

Live Webcast


 Partners:   $495.00

 Future Partners:   $695.00


Credit hours towards the Certificate in Applied Management will be given upon completion of this course. 

Equal to 36 hours for our elective course Skills for Managing Customer Service Performance.

 Login information will be sent the week of the session.

Registration is now closed.


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Manitoba Customer Contact Association
1000 Waverley Street
Winnipeg, Manitoba
R3T 0P3

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MCCA can bring your organization! 


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