Managing the Customer Experience

Where Empowerment and Engagement Meet

Dates:   January 14, 21 & 28, 2021

February 11, 18 & 25, 2021

Time:  9:00 AM - 12:00 PM

Live Webcast

 Partners:   $495.00

 Future Partners:   $695.00

Credit hours towards the Certificate in Applied Management will be given upon completion of this course. 

Equal to 36 hours for our elective course Skills for Managing Customer Service Performance.

 Login information will be sent the week of the session.