|Managing the Employee Experience|
Managing the Customer Experience
Where Empowerment and Engagement Meet
Dates: January 14, 21 & 28, 2021
February 11, 18 & 25, 2021
Time: 9:00 AM - 12:00 PM
Future Partners: $695.00
Credit hours towards the Certificate in Applied Management will be given upon completion of this course.
Equal to 36 hours for our elective course Skills for Managing Customer Service Performance.
Login information will be sent the week of the session.
Manitoba Customer Contact Association
1000 Waverley Street