Improve Customer Experience with Social Intelligence

July 14, 2022

9 am to 12 noon

Social competence consists of social, emotional, cognitive and behavioral skills needed for successful social situations. It also reflects an ability to; 

• take another's perspective concerning a situation 
• learn from past experiences
• apply that learning to the changes in social interactions

Social Intelligence is an extension of emotional intelligence.

OBJECTIVES:

• Explore Social IQ and Emotional IQ 
• Assess ability to read body language
• Discover how empathy impacts social IQ

Registration: 

$99 members

$149 non-members