Credentialing and Privileging (C&P) of Community Health Center
staff is an elaborate process that often involves cooperation from
multiple staff. As a result, it can be easy to miss critical steps or
lose track of where files are in the process leading to incomplete
staff files and potential findings during Operational Site Visits.
In this four-part series, participants will be presented with
opportunities to learn the fundamentals of credentialing and
privileging, identify opportunities for optimizing processes, deep
dive on staff files to ensure compliance, and address challenges with
peer review of various staff types. Below is information on events in
the series as well as how to register for this one of a kind series.
Events in the series:
Privileging – Steps for Success
o Thursday, August 29, 2019, 12:00 – 1:00 p.m.
o This session will provide participants a basic overview of
credentialing and privileging, comparing examples of how one can
credential licensed independent practitioners (LIPs) versus other
licensed or certified practitioners (OLCPs.) Participants will
collaboratively create a list of recognized primary source
verification sources. Examples of how to conduct privileging
activities, such as verification of fitness for duty, health status
and getting the best possible references, will be discussed. Come
prepared to have your questions answered, and your suggestions for
verification sources published, in our first edition of the CCHN
Primary Source Credentials Verification Resource Guide
Privileging – Who Gets What
o Thursday, September 26, 2019, 12:00 – 1:00 p.m.
o This session will capitalize on C & P Steps for Success and
further delineate the credentialing efforts necessary for LIP’s and
OLCP’s. Credentialing specialists will learn how best to organize
their credentialing efforts by discipline and learn what they can
leverage from their human resources counterparts. Example privilege
forms will be reviewed for providers who have an important albeit
limited role in patient care such as dental or medical assistants,
community health workers, social workers and other alternative
therapists. If you have OLCP’s who you still need to credential and
privilege, this is the session for you.
Privileging – Let’s Review Some Files
o Thursday, October 31, 2019, 12:00 – 1:00 p.m.
o This session is for credentialing specialists who want effective
feedback! Submit one or more of your more difficult credentialing
files and let us test it with an audit tool to make sure all your C
& P files are Operational Site Visit ready. We will also provide
tips on giving and receiving feedback, so you feel comfortable
communicating with others about your files and your verifications or
privileging processes. If you love reviewing the work of others, you
will enjoy being a part of this presentation.
Privileging – How to Conduct Peer Review
o Thursday, November 21, 2019, 12:00 – 1:00 p.m.
o Peer review is the evaluation or assessment of work by others who
are experts in the same field. It is a way of ensuring patient safety
and helps LIP’s and OLCP’s improve their performance. This session
will demonstrate how peer review may be conducted even in the most
challenging of situations, like that solo practitioner in your
office. The results of peer review should be included in every
re-credentialing file, so if your files are currently missing this
element, come to this session and set a goal to get at least one or
more peer review cases present in those files!