Health Center Operations

2019 Credentialing and Privileging Training
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Credentialing and Privileging (C&P) of Community Health Center staff is an elaborate process that often involves cooperation from multiple staff. As a result, it can be easy to miss critical steps or lose track of where files are in the process leading to incomplete staff files and potential findings during Operational Site Visits.

In this four-part series, participants will be presented with opportunities to learn the fundamentals of credentialing and privileging, identify opportunities for optimizing processes, deep dive on staff files to ensure compliance, and address challenges with peer review of various staff types.  Below is information on events in the series as well as how to register for this one of a kind series.

Events in the series:

Credentialing and Privileging – Steps for Success

o   Thursday, August 29, 2019, 12:00 – 1:00 p.m.

o   This session will provide participants a basic overview of credentialing and privileging, comparing examples of how one can credential licensed independent practitioners (LIPs) versus other licensed or certified practitioners (OLCPs.) Participants will collaboratively create a list of recognized primary source verification sources.  Examples of how to conduct privileging activities, such as verification of fitness for duty, health status and getting the best possible references, will be discussed.  Come prepared to have your questions answered, and your suggestions for verification sources published, in our first edition of the CCHN Primary Source Credentials Verification Resource Guide

Credentialing and Privileging – Who Gets What

o   Thursday, September 26, 2019, 12:00 – 1:00 p.m.

o   This session will capitalize on C & P Steps for Success and further delineate the credentialing efforts necessary for LIP’s and OLCP’s.  Credentialing specialists will learn how best to organize their credentialing efforts by discipline and learn what they can leverage from their human resources counterparts.  Example privilege forms will be reviewed for providers who have an important albeit limited role in patient care such as dental or medical assistants, community health workers, social workers and other alternative therapists.  If you have OLCP’s who you still need to credential and privilege, this is the session for you.

Credentialing and Privileging – Let’s Review Some Files

o   Thursday, October 31, 2019, 12:00 – 1:00 p.m.

o   This session is for credentialing specialists who want effective feedback!  Submit one or more of your more difficult credentialing files and let us test it with an audit tool to make sure all your C & P files are Operational Site Visit ready.  We will also provide tips on giving and receiving feedback, so you feel comfortable communicating with others about your files and your verifications or privileging processes.  If you love reviewing the work of others, you will enjoy being a part of this presentation.

Credentialing and Privileging – How to Conduct Peer Review

o   Thursday, November 21, 2019, 12:00 – 1:00 p.m.

o   Peer review is the evaluation or assessment of work by others who are experts in the same field.  It is a way of ensuring patient safety and helps LIP’s and OLCP’s improve their performance.  This session will demonstrate how peer review may be conducted even in the most challenging of situations, like that solo practitioner in your office.   The results of peer review should be included in every re-credentialing file, so if your files are currently missing this element, come to this session and set a goal to get at least one or more peer review cases present in those files!

Date & Time: Aug 29, 2019 11:59 PM to
Nov 21, 2019 01:00 PM
[America/Denver UTC -7]


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Registration Closes: Feb 28, 2021 11:59 PM

Event Coordinator:

Sarah Macrander
 Registration Fees
Series Participant Price
Individual Participant  

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