How do I search for an event order or registrant?

You can search for event orders by event name, or by using registrant-specific search criteria. Entering a partial name into the search field is an effective way of choosing from multiple orders. The search function looks through all orders, and categorizes the search results by the criteria you choose.

Each time a registrant signs up for an event, an order is created. Changes to registration options, additional items, or payment methods create a new order. Changes to contact information or answers to questions do not create a new order.

1. Click Registrar in the left navigation.
2. Click Registrant Orders.
3. To narrow your search: Choose your event from a drop down list, enter all or part of the registrant's name or the Order ID number. Click Search.
4. Click the Order ID, Name or Profile to get into the order. Registrants may have multiple event orders associated with the same profile, if you have subsequently modified the order.
5. From the profile page, you can:
   • Change an event order profile
   • Change the answers to any questions included on your form
   • Modify an order by modifying the items selected or cancelling an order completely.
   • Record offline payments and adjustments
   • Record event attendance