How do I change the notification details shown to the public?
You can change the notification details displayed to your customers during the check out process.
- Click Shop in the left navigation > click Notification.
- Make your changes and click Save.
- This contact information will be displayed to your customers in their confirmation email.
- The email address listed will receive email notifications when an online order is placed.
Tips
- Confirmation emails will be sent to your organization, as soon as an online purchase is made. In case an email is not successfully delivered to your inbox, GiftTool will re-attempt delivery multiple times.
- Nevertheless, it's a good idea to regularly check your orders by logging into your account just in case. Why did we not receive the confirmation email?
- Once a customer has purchased products online, you can track order fulfillment by changing the delivery status from Ordered to... Processed to... Packaged to... Shipped (or Cancelled).