Books > Help Center > Memberships > Essentials of Membership > Administering members >  



How can members retrieve their password?

Members can retrieve their password as follows:

  1. Members can use the "Forgotten Account Information' section when renewing online to have the password emailed to them. They must use the exact email address associated with their membership.
  2. Members can also use the "Forget your password" section on the login screen to have the password emailed to them. They must use the exact email address associated with their membership.

Note: Passwords should be 8 characters or longer.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How do I create a Pledge-a-thon?
  2. How do I create an event?
  3. Adding a clickable link using the HTML editor
  4. How does the credit card payment process work?
  5. How can members register without an email address?
  6. How do I remove someone from a team?
  7. Can we sell raffle tickets online? [UPDATED]
  8. How do I restore an archived department?
  9. How do I create a membership form?