Books > Help Center > Memberships > Essentials of Membership > Administering members >  



Why does the pay by cheque option not always appear during registration?

When someone registers online and makes an optional donation during the registration process, they are limited to paying immediately by credit card. Immediate payment is required, as a tax receipt is automatically issued for the amount of the donation after the registration process has been completed.

The system is designed to prevent your organization from issuing a tax receipt, when you have not yet received payment for the donation.

If a registrant wishes to pay by cheque, then they should not make an additional donation during the registration process.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How do I view or modify a member order profile?
  2. What if an existing team member wants to start a new team?
  3. How do I add a general sponsorship to the thermometer?
  4. How do I change an event waiver?
  5. How can I view & print an invoice?
  6. How do I search for a participant or online donor?
  7. How do I create an independent survey or ballot?