If you have a Pledge-a-thon participant who originally registered with the "Pay by Cheque" option, but later changed his/her mind and would like to pay their registration fees using a credit card:

1. First, log into your Payment Gateway and process the credit card transaction manually.
2. Then, follow these steps to record the credit card payment in your GiftTool BackOffice:
   • Click Pledge-a-thon to view the Main Menu of this service.
   • From the Administration section, choose Participants.
   • Locate the Pledge-a-thon order profile by searching for the Pledge-a-thon participant.
   • Click Profile next to the order profile you have chosen.
   • In the Athon Order Transactions section, click Offline Payments next to the Order ID.
   • Record your offline credit card Payment Amount and indicate that the amount was Received (from the customer).
   • For the Payment Method, select Credit Card from drop down list.
   • For the Payment Status, select Paid from drop down list.
   • Enter your initials or name to keep track of who recorded the payment.
   • Add an optional note (i.e. payment gateway authorization code).
   • Click Save Changes done.
   • The Balance Due for this participant will be adjusted by this amount.