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Can a member renew for a different Membership Type?

Yes, members can renew for a different Membership Type.

For membership renewals, regardless of the type, your members should simply go to your regular Membership sign-up form for the new Membership Type and enter their exact email address and password associated with their member profile. This will auto-populate their personal information so that they can quickly breeze through the renewal process.

Tips:
  • Whenever a member renews, a new order transaction is processed and added to the Member's Profile.
  • If the member has paid by credit card, this renewed membership will be automatically active. If the member chooses to pay offline instead, they will be listed as Pending. This allows you to record the offline payment; and activate the pending renewal.



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