Books > Help Center > Pledge-a-thon > Essentials of Pledge-a-thon > Managing Pledge-a-thon donors, participants & teams >  



How do I modify the contact information for an offline donor?

To update the profile of a Pledge-a-thon donor who made an offline cash/check donation:

  1. Follow the directions to search for an offline pledge.
  2. Click Change beside the name of the donor.
  3. Modify the offline donor's name and contact information
  4. Click Update Pledge.

Learn more about changing a Canadian eTax receipt that has already been sent.

Alternatively, you can change the profile of a Pledge-a-thon donor who made an online credit card donation.


Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. About eTax Receipts
  2. How do I search for a donation?
  3. How can I view & print an invoice?
  4. How do I create a membership coordinator profile?
  5. How do I cancel and reissue a tax receipt?
  6. How do I enable the Fund Name or Targeted Giving Program to appear on Tax Receipts?
  7. How do I split the content of a cell in my Excel spreadsheet into multiple cells?
  8. Getting started with your next Pledge-a-thon
  9. How do I record attendance?
  10. How can I view a report of ALL tax receipts issued?