Books > Help Center >
Your Account
> The Basics of Your GiftTool Account > Account Management >  



Can I login to two GiftTool accounts at the same time?

No. If your organization has many GiftTool accounts, it’s important that you never login to 2 or more GiftTool accounts at the same time.

Because a browser session is established when logging into GiftTool, there is a risk that your browsers will get confused between both accounts. The trouble is that you may be over-writing your work into the wrong account when clicking save; or viewing the wrong data when looking at your reports.

Instead it is best to login to one account first, complete all your activities including running reports, and then log off and close the browser before opening a fresh browser and logging into the next account.




Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. What happens if I forget my user name and password?
  2. How do I add automated GiftTool RSS event feeds to my website?
  3. How do I enable the Fund Name or Targeted Giving Program to appear on Tax Receipts?
  4. How do I change a membership with a survey to the new Ask Questions?
  5. Sample Shipping Method: ShipEx Customer Account
  6. How do I restore an archived department?
  7. How do I archive a department?
  8. How do I offer a discount to registrants using a coupon code?
  9. How do we stop incurring monthly fees from GiftTool?
  10. Which version of Google Analytics am I using: Classic or Universal Analytics?